• Important Notice on Audiomatica Support for Products Sold Outside Our Distributor Network

    by  • 1 January 2024 • Hot News, News

    Ensuring a superior customer experience is our top priority. We’ve recently noticed an increase in products being sold through unauthorized sellers. To guarantee all the benefits of owning Audiomatica products, we recommend purchasing from our authorized distributors, which you can find here: Audiomatica Distributors List.

    Benefits of Purchasing Through Authorized Distributors:

    • Full manufacturer support: Direct email support from Audiomatica and through our network of authorized distributors to answer your questions and troubleshoot any issues you may encounter.
    • Guaranteed product quality: By purchasing through authorized channels, you can be confident you’re receiving a genuine Audiomatica product.
    • Access to warranty services: Only authorized distributors can provide warranty support for your Audiomatica product.

    If you have already purchased from an unauthorized seller, please reach out to them directly for initial support and any returns or exchanges.

    All support request should follow the steps detailed here.