{"id":26,"date":"2012-01-11T14:44:24","date_gmt":"2012-01-11T14:44:24","guid":{"rendered":"https:\/\/www.audiomatica.com\/wp\/?page_id=26"},"modified":"2024-07-04T08:46:23","modified_gmt":"2024-07-04T07:46:23","slug":"support","status":"publish","type":"page","link":"https:\/\/www.audiomatica.com\/wp\/?page_id=26","title":{"rendered":"Support"},"content":{"rendered":"<p><strong>Audiomatica\u00a0is\u00a0committed to providing a\u00a0high level\u00a0of\u00a0technical support\u00a0to its customers.<\/strong><\/p>\n<p>A\u00a0careful reading\u00a0of the\u00a0product <strong>user\u00a0manual<\/strong>\u00a0provides answers\u00a0to common questions.\u00a0Find the latest <strong>users manual<\/strong> for your product by either looking at our <a title=\"Download\" href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=34\">Download Page<\/a> or in each products page. The <a title=\"Download\" href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=34\">Download Page<\/a> hosts also <strong>updated drivers<\/strong> for our current and discontinued products.<\/p>\n<p>Please find informations about Clio installation <a href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=983\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p>Our website\u00a0contains a series\u00a0of <strong>technical documents<\/strong>\u00a0regarding the\u00a0CLIO\u00a0measurement system,\u00a0measurement techniques\u00a0and\u00a0data processing.\u00a0Browse our<strong>\u00a0<a title=\"Knowledge Base\" href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=350\">Knowledge Base<\/a>\u00a0library<\/strong> to access to our <strong>Application Notes, Technical Notes, Presentation and Papers<\/strong> held at conferences and events.<\/p>\n<p><strong>Video Tutorials<\/strong> are available at the <a href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=3302\">Video_Tutorials<\/a>\u00a0page or on YouTube under our channel <a href=\"https:\/\/www.youtube.com\/channel\/UCw8dEpk1df797pwx0t7DI2Q\" target=\"_blank\" rel=\"noopener\">Audiomatica YouTube Channel<\/a>.<\/p>\n<p>If\u00a0you wish\u00a0to contact\u00a0Audiomatica\u00a0to <strong>receive\u00a0technical support<\/strong>,\u00a0please\u00a0follow the steps needed to <a title=\"How to receive technical support\" href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=368\">request technical support<\/a>.<\/p>\n<p>If you would like to update your software to the latest available version, please go to our <a title=\"CLIO Software Upgrade Service\" href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=667\">CLIO Software Update Service<\/a>.<\/p>\n<p>Don&#8217;t forget to <a title=\"register your CLIO\" href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=470\">register your CLIO<\/a> system.<\/p>\n<p><em><strong>Important Notice:<\/strong><\/em><\/p>\n<p>Ensuring a superior customer experience is our top priority. We\u2019ve recently noticed an increase in products being sold through unauthorized sellers. To guarantee all the benefits of owning Audiomatica products, we recommend purchasing from our authorized distributors, which you can find here:\u00a0<a href=\"https:\/\/www.audiomatica.com\/wp\/?page_id=42\">Audiomatica Distributors List<\/a>.<\/p>\n<p><strong>Benefits of Purchasing Through Authorized Distributors:<\/strong><\/p>\n<ul>\n<li><strong>Full manufacturer support:<\/strong>\u00a0Direct email support from Audiomatica and through our network of authorized distributors to answer your questions and troubleshoot any issues you may encounter.<\/li>\n<li><strong>Guaranteed product quality:<\/strong>\u00a0By purchasing through authorized channels, you can be confident you\u2019re receiving a genuine Audiomatica product.<\/li>\n<li><strong>Access to warranty services:<\/strong>\u00a0Only authorized distributors can provide warranty support for your Audiomatica product.<\/li>\n<\/ul>\n<p><strong>If you have already purchased from an unauthorized seller, please reach out to them directly for initial support and any returns or exchanges.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Audiomatica\u00a0is\u00a0committed to providing a\u00a0high level\u00a0of\u00a0technical support\u00a0to its customers. A\u00a0careful reading\u00a0of the\u00a0product user\u00a0manual\u00a0provides answers\u00a0to common questions.\u00a0Find the latest users manual for your product by either looking at our Download Page or in each products page. The Download Page hosts also updated drivers for our current and discontinued products. Please find informations about Clio installation here. Our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-26","page","type-page","status-publish","hentry","odd"],"_links":{"self":[{"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=26"}],"version-history":[{"count":26,"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/26\/revisions"}],"predecessor-version":[{"id":4012,"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=\/wp\/v2\/pages\/26\/revisions\/4012"}],"wp:attachment":[{"href":"https:\/\/www.audiomatica.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}