If it is the first time that you request assistance it is mandatory that you send us your registration form.
If you are already registered you can send an e-mail to support@audiomatica.com with your CLIO serial number and a brief description of the problem with attached the system information file (see below):
Mail without the CLIO serial number will not be processed. What is Serial Number?
W98, W98 SE, WME, W2K or XP allow to create the system information file, a text file describing the hardware of your Personal Computer, following this procedure:

